Privacy Policy

We collect personal information only when it is voluntarily provided or when necessary to administer our programs. This may include:

Website & Communications

• Names

• Email addresses

• Information submitted through contact forms or other website forms​

Donations

• Donation-related information, processed securely through third-party payment processors

Program Enrollment & Assistance Applications

As part of our enrollment and assistance processes, we may collect additional sensitive information, including:

• Home addresses

• Household and income-related information

• Names and ages of recipients

• Veteran Status

• Family or household details necessary to determine eligibility and provide assistance

Enrollment information may be collected through paper forms, secure electronic forms, or other online and offline methods, and not necessarily through this website.

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We do not knowingly collect personal information from children under the age of 13 without the consent of a parent or guardian.

We use the information we collect to:

• Process and acknowledge donations

• Send donation receipts and confirmations

• Respond to messages or inquiries submitted through our contact forms

• Communicate updates related to our mission or programs

• Maintain internal records required for nonprofit operations

We do not sell, rent, or trade personal information.

Online donations are processed through secure third-party payment providers (such as Venmo or PayPal). Plainwell Volunteer Christmas Project does not store or have access to your full credit card or banking information.

Payment processors collect and process payment information according to their own privacy policies and security standards.

​We may share personal information only when necessary to:

• Process donations or communications

• Coordinate assistance or referrals

• Comply with legal, regulatory, or reporting requirements

We take care to limit access to personal information to authorized volunteers or service providers who require it to perform their duties and who are expected to maintain confidentiality.

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In some situations, Plainwell Volunteer Christmas Project may contact or refer individuals to trusted third-party agencies or community partners to help connect families with additional assistance or resources.

• Referrals are made only when relevant to the individual’s needs

• Information shared is limited to what is reasonably necessary to facilitate assistance

• Third-party agencies operate under their own privacy policies and practices

If you provide your email address, we may contact you regarding:

• Donation receipts or confirmations

• Responses to inquiries

• Updates or occasional information related to Plainwell Volunteer Christmas Project​​

You may opt out of non-essential email communications at any time by using the unsubscribe link provided or by contacting us directly.

Our website may use cookies or analytics tools provided by Wix or third-party services to help us understand how visitors use our site. This information is collected in aggregate and does not personally identify you.

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You can control cookie settings through your browser preferences.

We take reasonable administrative and technical measures to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

You may request to:

• Review the personal information we have about you

• Correct or update your information

• Request deletion of your information, subject to legal or record-keeping requirements

Requests may be made using the contact information provided on our website.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the website constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or how your information is handled, please contact Plainwell Volunteer Christmas Project through the contact information provided on our website.